Custom Work (Unidentified)

SKU: Custom Work - Unidentified Tasks
Estimated Hours/QuantityPrice

Solution Description

Every NetSuite implementation has a high probability of some type of customization. These customizations often are either workflows, PDF templates (e.g. custom invoice template), or scripting tasks and are specific to a specific use case requirement that might come up during the implementation process. Not all customizations can be identified during the sales cycle which is why Anchor Group recommends an allowance for unidentified custom work.

This is an allowance placeholder to budget for some type of customizations that may arise during the implementation. 

Actual level of effort for customizations may vary based on your specific requirements. Here is a list of common NetSuite customization activities which may arise during the implementation process. 
  • Typical workflow: 5 - 15 hours
  • Saved search: 1 - 5 hours
  • Custom report: 8 - 15 hours
  • Custom dashboard: 5 - 16 hours
  • SuiteScript: 10 - 25 hours
  • Custom integration (Restlet SuiteScript): 25 hours per one way flow of a record
  • Advanced PDF: 8 - 15 hours
  • Email templates (for sales orders): 10 - 15 hours
  • Email template (for workflow): 2 - 5 hours

Note: These general estimates exclude project management (+25%), testing (+10%), and executive sponsor (+2.5%) variables. These will be added to your estimate after the specific activities have been estimated. 

Estimate Details

Anchor Group works on a time and material basis which means that you will be invoiced for the time actually consumed. This general estimate is based on the standard needs for the services described. Please reach out to your Anchor Group sales rep to make sure that each service item is correctly quoted for your specific use case. 

Typically these are some areas that impact the estimated level of effort in an engagement:
  • Size of the business (either number of employees or the annual revenue)
  • Industry 
  • Complexity of your business processes in your industry
  • How savvy are your employees and key stakeholders with ERP systems
    • Experience implementing ERP
    • Experience working in ERP
    • Ability to be curious and a self-learner when hitting roadblocks
  • Number of NetSuite modules that need to be implemented
  • How good your team is at providing detailed requirements
    • Include conditions for certain scenarios
    • Ability to know general technical architecture and flow of data
    • Ability to provide detailed process flow maps for visuals (we recommend using LucidChart for this)

Need Customizations?
  •  Add to quote and provide additional requirements for customization needs during the process. 

Learn how to build your own quote!


This task is designed for NetSuite implementation projects.